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TERMS & CONDITIONS

CUSTOMER CARE

At GRAELLIS, delivering an exceptional customer experience is at the heart of everything we do. Our dedicated support team is committed to providing prompt, professional and transparent assistance, ensuring you feel supported before, during and after every purchase.

Whether you have a question about a product, an order, shipping, returns or any other enquiry, we're here to help. We aim to respond as quickly as possible and provide clear, reliable support, so you can shop with complete confidence at GRAELLIS.

Customer Support


📧 support@graellis.com

PRIVACY & SAFETY

At GRAELLIS, your privacy and the security of your personal information are our priority. We use secure technologies and trusted payment partners to protect your data, ensuring every purchase is completed safely and with complete transparency.

We only collect the information necessary to process your orders, provide customer support and improve your shopping experience.

Your personal data is never sold to third parties and is handled responsibly in accordance with applicable data protection laws.

PAYMENT METHODS

PAYMENT METHODS

Prices shown at checkout include applicable taxes.
Accepted: Credit Card (Visa, MasterCard, AmEx), PayPal, Apple Pay, Google Pay.​

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